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Personal Data Protection Policy

1. Who will use your Personal Data

The www.kolibioti.gr website will not use your personal data in its capacity as Data Controller.

You can contact us online at info@kolibioti.gr

If you have any questions regarding the processing of your Personal Data, if you wish to exercise any right or to file a complaint regarding your Personal Data, you may contact our Data Protection Officer either by phone, or by letter to the "company" address with the indication of a suspected Data Protection Officer or electronically on info@kolibioti.gr

2. What personal data do we use

The "company" collects and maintains only the personal data that you disclose to it by entering the requested personal information in the respective fields and/or your responses in the context of specific actions that it conducts and voluntarily you can participate and are the minimum necessary for the proper functioning of the website and the services it provides.

Within the framework of the obligation to safeguard and protect the information of its customers and partners, the "company" is committed to protecting and using in an appropriate manner the personal data collected either online from this website or through communication/cooperation with any third party.

The company collects only the personal data voluntarily provided by our online visitors, in order to satisfy your requests, to be able to provide you with information about our products and services, by sending information material (letters, newsletters, etc.) and to serve you in the best way. Where additional, optional information is sought, you will be informed at the time of collection.

These personal data fall into the following categories:
a) Identity data: includes first name, last name, title, etc. If you contact us through social networking, the username of the social media may also be included.
b) Contact data: includes shipping address, delivery address, e-mail address and telephone numbers.
c) Transaction data: include details related to payments from you and other details about the products you have purchased from us.
d) Technical data: include your internet connection e-mail address (IP address), your browser, your location, your operating system and other information about the device you use to visit the website.
e) Tracking data: include data that we or others collect through cookies and similar tracking technologies such as web beacons, pixels and mobile identifiers.

WHAT ARE COOKIES?

Cookies are pieces of information in the form of very small text, stored in the browser you use on your PC on your Smartphone & tablet (Chrome, Mozilla Firefox etc), helping the more efficient operation of our site. Cookies in no way damage users' computers or the files stored on them. The information stored in cookies is used for identification & optimization purposes.

Categories

1) Necessary Cookies

They allow the execution of basic functions of the site, such as adding products to the basket, paying online and storing products in the wish-list. Without these absolutely necessary Cookies, the smooth operation of the e-shop is directly affected but your personal browsing experience is degraded since basic e-commerce functions are under-functioning.

2) Performance cookies

Performance cookies collect information about how visitors use the website. They allow us to see which pages they visit most often or show us if they have a problem while navigating. These cookies do not collect information that identifies the visitor. All the information collected by these cookies is aggregated and is only used to improve the way the www.kolibioti.gr.

3) Functionality cookies

These cookies "memorize" your preferences while browsing our site, so we can recommend the right products based on your needs. With these cookies you enjoy a personalized version of www.kolibioti.gr so you can find much easier what you are looking for.

4) Advertising cookies

These cookies are used to provide ads more relevant to you and your interests. They are also used to send targeted advertising or offers to limit bulk, unwanted and meaningless advertising messages. At the same time, they help us measure the effectiveness of advertising campaigns.

5) Cookies Analytics

It is a subset of Functionality Cookies and enable us to evaluate the effectiveness of the various functions of our site, so that we continuously improve the experience we offer you.

Specific:

Third-party vendors, including Google, may display the Company's ads on websites online.

Third-party vendors, including Google, may use cookies to update, optimize, and serve ads based on a previous user visit to the www.kolibioti.gr.

The www.kolibioti.gr can also use cookies from a previous visit to its website for remarketing.

Users can choose to opt out of such use of cookies by Google, here.

You can set up your Browser, let you know each time before a cookie is received, and you can decide whether to download or rejected it. In this case, keep in mind that you may not be able to take advantage of its full potential.

The www.kolibioti.gr may use Google Analytics features for display ads (e.g., remarketing, Google Display Network display reports, Doubleclick Campaign Manager integration, and demographic and interest reports).

Using Ad settings, visitors can opt out of Google Analytics for display ads and customize Google Display Network ads.

Here is s available exception options for the web.

To www.kolibioti.gr complies with AdWords interest-based ad policy and rehances for sensitive categories and:

Usees remarketing with Google Analytics for online advertising.

To www.kolibioti.gr and third-party vendors, including Google, together use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) to update, optimize, and serve ads, in line with some users' previous visits to its website

To www.kolibioti.gr and third-party vendors, including Google, together use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) to run reports on how www.kolibioti.gr ad impressions, other uses of advertising services, and interactions with those ad impressions and advertising services are related to visits to the www.kolibioti.gr.

To www.kolibioti.gr may use data from Google interest-based advertising or third-party audience data (such as age, gender, and interests) with Google Analytics.

We do not collect specific categories of your personal data (this includes your nationality, religion or beliefs, your sex life, your sexual preferences, your political views, your union membership, information about your health and biometrics, as well as criminal record information)

3. Collection and purpose of processing personal data

The personal data is downloaded only if you choose to provide it voluntarily, for example, by live or if you contact by email or if you register as customers of the products and services of the "company" or if you participate in various actions/competitions on social media and/or as users of www. kolibioti.gr.

The use of the products and services provided by www. kolibioti.gr, including the provision of kolibioti.gr online ordering services of our products and services requires the assurance of the possibility of contacting you

By subscribing to the services provided by www. kolibioti.gr you also consent to the storage and use of your personal data in accordance with this Statement.

purpose of collecting, using and processing your personal data is:

(a) the provision of the services and products you request through the website, which require their use and/or processing, e.g. Online orders, and the consequent implementation of contractual obligations, in the context of execution, delivery and invoicing of orders under the best conditions and in the most efficient way,
(b) the provision of personalized services and the facilitation of the ordering process, in order to facilitate the user and/or ensure that the content of the website is presented in the most efficient way for you and your computer. The legal basis for the processing of personal data for this purpose is your consent (Article 6(1)(a) and Article 9(2)(a) of the GDPR Regulation)

(c) in addition, but only with your optional consent which constitutes the legal basis for processing in accordance with Article 6(1)(a) of the GDPR Regulation: the promotion of the products and services provided by the

'company', in particular through www.kolibioti.gr, and the receipt of promotional information material (direct marketing) by the 'Company'.

Your data may in any case be processed, even without your consent, for reasons of compliance with laws, regulations, EU law (Article 6(1)(c) of the GDPR Regulation, for the receipt of statistics on the use of the Website and its proper functioning (Article 6(1)(f) of the Regulation), and the registration or defence of legal claims in the interest of the Company.

Personal data is entered into the Company's IT system in full compliance with data protection laws, including security and confidentiality profiles, and is based on principles of good practice, legality and transparency regarding processing

Data shall be stored for as long as is strictly necessary to achieve the purposes for which they were collected

All your data will be processed in printed or automated media, ensuring in any case the appropriate level of security and confidentiality

They personal data is not used for purposes other than those described in the Statement, unless we obtain your prior permission, or unless required or permitted by law

The "company" collects "sensitive" personal data only when you voluntarily offer us such data or when such data is required or collected by law

We advise you to prohibit the provision of sensitive data, unless this is required for the purpose of providing the personal data or if you hereby consent to the use of such data

The "company" may ask you to provide it with certain personal data to send information about products and services and/or related offers and announcements. If you want specific services or communications, such as an online newsletter, you will be able to unsubscribe from the relevant recipient list at any time by following the instructions contained in each communication

4. Persons who have access to Personal Data and Transmission of Personal Data

The Data shall be processed by electronic and manual means in accordance with the procedures and practices relating to the abovementioned purposes and shall be accessible to the staff of the Controller authorised to process the Personal Data and supervisors, in particular employees belonging to the following categories: technical staff, IT staff and administrative staff, product managers, and other staff members who must process the data for the performance of their duties.

The "company" does not transmit personal data to third

In some cases, the "company" may share your personal data with various companies or service providers that cooperate with it in order to respond to your requests or to natural or legal persons entrusted with the execution of the processing, provided that we inform you in advance and receive your prior consent

Data may also be shared in countries outside the European Union ('Third Countries'): (a) institutions, authorities, public bodies for institutional purposes, (b) professionals, independent consultants – whether working individually or collectively – and other third parties and providers providing the Data Controller with commercial; professional or technical services required for the operation of the Website (e.g. provision of IT services and Cloud Computing) for the purposes mentioned above and for the Support of the Company in the provision of the services requested and (c) to third parties in the event of mergers, acquisitions, transfers of undertakings or their branches, controls or other exceptional transactions.

Reed recipients receive only the necessary data for their respective functions and duly undertake their processing only for the purposes mentioned above and in accordance with data protection laws. With the exception of the above, the Data will not be shared with third parties, natural or legal persons, who do not perform commercial, professional or technical duties for the Controller and will not be disseminated

As regards the transfer of data outside the EU, even in countries whose laws do not guarantee the same level of protection of the confidentiality of personal data as that provided by EU law; the Controller shall inform that the transfer will in any case take place in accordance with the methods permitted by the GDPR, for example on the basis of user consent, on the basis of standard contractual clauses approved by the European Commission, by selecting parties participating in international data free movement programmes or implemented in countries considered safe by the European Commission

5. Your rights with respect to Personal Data

If you wish, you may request at any time to be informed about your personal data held by the "company", their recipients, the purpose of keeping and processing them and modifying, correcting or deleting them by sending an e-mail to info@kolibioti.gr from the e-mail address you have stated

The personal data you disclose to us through www.kolibioti.gr, either at the time of your registration or at a later stage, collected and processed in accordance with the applicable provisions on the protection of personal data

.

Conserve, at your request, in accordance with the provisions of Articles 15 – 22 of gdpr:

  • The right to information about the personal data we keep about you
  • Right to correct your personal data
  • "Right to fill in your personal data, provided that such data is necessary for the purposes of processing your
  • Right to delete your personal data
  • Rebounding right to freeze your personal data: in certain cases provided for by law, we will freeze your data if you ask us to
  • Right to withdraw your consent, which may be done at any time
  • Right to object to the processing of your data

You may object at any time to the processing of your personal data in the future if we process your data on the basis of one of the legal justifications provided for in Article 6 §§ 1e) and 1f) of Regulation (EU) 2016/679. If you object, we will stop processing your data, provided that there are no legitimate reasons for further processing it. Processing your data for advertising purposes is not a legitimate

6. Security of Personal Data

The "company" applies specific technical and organizational security procedures in order to protect personal data and information from loss, misuse, alteration or destruction

7. Links to other websites

This Privacy Policy applies only to the Site set out above. online beacons or other user monitoring technologies that may be active on third-party websites, the content and material published on them or in the methods of processing your personal data

8. How do we store the data and for how long

In accordance with Article 5(1)(c) of the GDPR Regulation, the computers and programs used by the Company are created in such a way as to minimize the use of personal and identification information. Such data shall be processed only to the extent necessary to achieve the objectives set out in this Policy and shall be stored for as long as is strictly necessary to achieve the specific objectives pursued. In any case, the criterion used to determine the storage period is based on compliance with the deadlines permitted by law and the principles of minimizing data, limiting the storage or rational management of our files

9. Resolve complaints, complaints

"In accordance with the General Regulation of Personal Data, the "company" undertakes to resolve complaints or complaints regarding the collection or use of personal data

In case you consider that the protection of your personal data is in any way affected, you can appeal to the Personal Data Protection Authority, Kifisias 1-3, p.c. 115 23, Athens, www.dpa.gr

10. Revisions to the Declaration

The "company" reserves the right to periodically amend or revise this Statement in its sole discretion